Shipping/Returns/FFLs

Shipping

We can ship to virtually any address in the United States. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use (USPS and FedEx), all weights will be rounded up to the next full pound.

 

Shipping Time-frames:

Please note that these time frames are an approximate estimate, and can fluctuate based on order volume (especially for kit orders).  We do kindly ask that you allow us the allotted time below before reaching out for a status update.

  • Parts Orders - 1 to 3 business days
  • Parts Kits - Non Headspaced - 5 to 7 business days (hand selected options could take longer!)
  • Parts Kits - Headspaced - 3 to 4 weeks
  • FFL Items - 5 to 7 business days (Please email FFL@armsofamerica.com a copy of the FFL and order number so we can process your order faster)

Our goal is first rate service and if you have any questions please don't hesitate to contact us! Though rare, we are still human and orders may fall through the cracks, so if it has been longer than the stated timeframes above and your order has not shipped, please feel free to contact us.
If your order is still before the above timeframes, PLEASE do not request a status update.


Returns Policy


Y
ou may return most new, unopened items within 30 days of delivery for a full refund, minus shipping. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).


You should expect to receive your refund within three weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (3 to 7 business days) and the time it takes us to process your return once we receive it (2 to 4 business days), and the time it takes your bank to process our refund request (2 to 4 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Most refunds will be issued back to the card used for payment.
If this is not an option, such in the case of an expired card, or a money order payment, funds will be issued to the account used to place the order as store credit only.

HEADSPACING DISCLAIMER:
Your kit is 100% head-spaced correct out of the box. We perform a series of checks across several team members prior to every order going out.
If you have concerns, you must check headspace before changing anything about the headspaced assembly using GO/NO-GO GAUGE!
If you have questions, please take pictures, and/or video, and reach out to us.

Once the barrel is removed, or any alteration has been made to the populated barrel, at that point the customer or builder becomes responsible for a proper build.

AOA cannot take responsibility for a headspaced assembly once alterations have been made to our gunsmith's work.
Removing the barrel and reinstalling it may result in head-space loosening or tightening of your pre-head spaced kit if you are only eyeballing the barrel pin hole.
It can look lined up, but still be off by a few thousandths of an inch.

Recheck head-space after you are done riveting your trunnion into your receiver and reinstall the barrel, and ensure it is good BEFORE pressing the barrel pin.
**If you need to send an assembly back, we will charge another headspacing fee. We also cannot accept receivers, so you must remove a receiver if it has already been riveted.


Once all built, please clean your firearm before firing to make sure your new firearm is clear of assembly or shipping debris.

Thank you again.



FFL Instructions:

Please have your FFL dealer email us a copy of their FFL to FFL@armsofamerica.com and reference your order number and name in the subject line.
Simply including the FFL's name or address or phone number or anything else in the checkout notes is not sufficient, as we require a copy of their license to process the transfer.

We do request that you place your FFL's shipping address during the shipping information section of the checkout process. If you forget to do it, don't worry as we can change it once the FFL has been sent in, but this will add processing time so please enter it correctly before finalizing your checkout!

  1. Arms of America is not responsible for ANY complications that arise with your FFL dealer and transfer. Any cost of the transfer or other is the responsibility of the customer.
  2. Any firearms that need to be shipped back to us due to FFL transfer complications will be subject to a 25% restock fee, and any return shipping costs are between the customer and the FFL dealer, we will not send out return labels. The dealer will already have a copy of our FFL in hand for proper transfer and shipping back to us.
  3. If there is an issue with shipping and the FFL package gets returned to us for whatever reason, please contact us immediately to rectify the situation if we need to ship to a different FFL dealer.

Please Note: We must have the dealer write Your ORDER NUMBER on the email with the FFL, this allows us to know who & what the FFL is for, if we do not get this we cannot process the order. If your dealer does not include your NAME or ORDER NUMBER with the FFL sent in we will not process the order.

We will NOT contact your dealer to arrange the transfer or request paperwork from them. We will not call, email or fax any forms, or other etc to your dealer in advance. The process is simple >> Your dealer emails a copy of their FFL with your name & order number & we send a copy of our FFL with the firearm to your dealer. Anything more required by your dealer is only slowing down the process. All requests and communications with their FFL are done by the customer only. Please do not request alterations to our listed policy they will be declined. We do not provide you with serial numbers of firearms in advance this will be given to you by your dealer once they receive the item and verify the serial number. This cuts down on possible mistakes so please do not ask or demand the numbers.

We need to receive the FFL for your order within 7-10 days of order placement so we can ship ASAP. After 30 days if we have not received the FFL for the transfer dealer, your order will be canceled and a 10% restocking fee charged.